Privacy Policy

Last Updated: November 12, 2025

This Privacy Policy describes how SimpleGo Digital ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, services, and digital products.

1. Information We Collect

We only collect information that is necessary for us to provide and improve our services, communicate with you, and comply with legal obligations.

A. Information You Provide Directly

  • Contact Information: When you join our waiting list or use a contact form, we collect your name and email address.
  • Payment Information: If you proceed with a booking or purchase (once the full site is live), payment details are collected directly by our payment gateway, Razorpay. We do not store your full credit card or debit card numbers.
  • Correspondence: Information contained in any communication you send to us, such as inquiries about our services or support requests.

B. Information We Collect Automatically

  • Usage Data: Information about how you use the website, including the time, frequency, and pattern of your use, and the pages you view.
  • Technical Data: Your IP address, browser type, operating system, screen resolution, and referring website addresses.
  • Cookies and Tracking: We use standard internet cookies and similar tracking technologies (like Google Analytics) to enhance your experience, measure site traffic, and understand user behavior.

Note on Data Minimization

We follow the principle of data minimization and only collect information that is strictly necessary for the purposes outlined in this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Description
Service Delivery To manage your waitlist subscription and notify you about our launch.
Communication To respond to your inquiries, send administrative updates, and provide customer support.
Payment Processing To process transactions securely through Razorpay and manage subscriptions (once the full site is live).
Legal Compliance & Security To protect against fraud, enforce our Terms & Conditions, and comply with legal requirements and verification processes.
Improvement To analyze usage data, monitor and analyze trends, and improve the performance and functionality of our website and services.

3. Disclosure of Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

  • Payment Processors (Razorpay): We share transaction-related information with Razorpay to facilitate secure and compliant payment processing. Their use of your personal information is governed by their own privacy policy.
  • Analytics Providers (Google Analytics): We share usage data with analytics tools to help us understand how visitors interact with our site.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Third-Party Payment Gateway Policy (Razorpay)

As a critical point for verification: All payment transactions are handled by Razorpay. When you make a purchase, you are directly interacting with Razorpay's payment environment.

Important Security Note

SimpleGo Digital receives verification of payment but does not store sensitive financial details (like full card numbers, CVVs, or bank account PINs). We ensure that our integration adheres to all necessary security standards required by Razorpay.

Razorpay is a PCI-DSS compliant payment gateway that uses industry-standard encryption and security protocols to protect your payment information. For more details on how Razorpay handles your data, please refer to their Privacy Policy.

5. Security

We use appropriate technical and organizational measures, including SSL encryption, to protect the security of your personal information. Our security measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Regular backups and disaster recovery plans

However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

The right to request copies of the personal data we hold about you.

Correction

The right to request that we correct any information you believe is inaccurate or incomplete.

Deletion

The right to request that we delete your personal data.

Restriction

The right to request that we restrict the processing of your personal data.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SimpleGo Digital

Email

info@simplegodigital.com

Address

INDIA, KOLKATA

Registered ID (Verification)

UDYAM-WB-14-0233689

Response Time

We typically respond to privacy-related inquiries within 2-3 business days.

Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

Last Updated: November 12, 2025