Terms & Conditions

Effective Date: November 12, 2025

Welcome to SimpleGo Digital. These Terms and Conditions ("Terms") govern your use of the SimpleGo Digital website, services, and digital products (collectively, the "Service").

Important Notice

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Read Full Terms

1. Acceptance of Terms

You affirm that you are either 18 years of age or possess legal parental or guardian consent and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms.

Age Requirement

If you are under 18 years of age, you must have parental or guardian consent to use our services. By using the Service, you represent and warrant that you meet these eligibility requirements.

If you do not agree with any part of these Terms, you must not use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Services

SimpleGo Digital provides a range of digital services including, but not limited to:

Professional Website Development

Custom design and build of responsive and functional websites tailored to your business needs and objectives.

E-commerce Integration

Secure setup and integration of payment gateways, including Razorpay, for online sales and transactions.

Search Engine Optimization (SEO)

Strategies and implementation services aimed at improving organic search rankings and online visibility.

Consultation and Support

Ongoing technical support and strategic advice related to the delivered projects and digital strategy.

All services are provided according to the specifications outlined in individual project proposals or statements of work (SOW).

3. Client Obligations and Conduct

As a client, you agree to the following obligations:

Obligation Description
Timely Provision of Materials Provide all necessary content, images, data, and access credentials promptly to ensure project timelines are met.
Intellectual Property Rights Ensure all materials provided to SimpleGo Digital do not infringe upon any third-party intellectual property rights.
Payment Compliance Adhere to the payment schedule and terms agreed upon in the project proposal or contract.
Account Security Maintain the security of your account credentials and immediately notify us of any unauthorized use.
Accurate Information Provide accurate, current, and complete information during the onboarding and project execution process.

Important

Failure to meet these obligations may result in project delays, additional charges, or termination of services as outlined in the project agreement.

4. Payment Terms and Razorpay Policy

A. Fees and Invoicing

Fees for our services are outlined in the specific project proposal or statement of work (SOW). All fees are due in accordance with the payment schedule specified in the SOW.

Payment Terms

SimpleGo Digital reserves the right to suspend work or withhold final project delivery until full payment is received. Late payments may be subject to interest charges of 1.5% per month on the outstanding balance.

B. Payment Gateway: Razorpay

All online payments for services provided by SimpleGo Digital are processed securely through Razorpay (Razorpay Software Private Limited). By making a payment, you agree to be bound by Razorpay's Terms and Conditions and Privacy Policy.

Razorpay Verification

SimpleGo Digital ensures that all necessary regulatory and verification requirements, including UDYAM and GST registration, are met to maintain a compliant payment facility via Razorpay.

Secure Transactions

All transactions are secured with industry-standard encryption. We do not store your full payment card details or banking information on our servers.

C. Refund Policy

Our Refund Policy is located on a separate page and is incorporated into these Terms by reference. Please review the Refund Policy for details on cancellations, refunds, and chargebacks related to our services.

Refund Policy Note

Refunds are processed according to the terms outlined in our Refund Policy. Generally, refunds for services already rendered may not be available except in specific circumstances outlined in the policy.

5. Intellectual Property and Ownership

Client Content

You retain all ownership rights to the text, images, data, and other materials you provide to SimpleGo Digital ("Client Content"). You grant SimpleGo Digital a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the Client Content solely for the purpose of providing the services outlined in the project agreement.

Project Deliverables

Upon final payment, SimpleGo Digital grants the Client a worldwide, perpetual, non-exclusive, transferable license (or full ownership, as defined in the SOW) to use the final, delivered website code, designs, and content for the intended business purpose.

Portfolio Rights

SimpleGo Digital retains the right to display the completed project in its portfolio and marketing materials. If you prefer that your project not be displayed in our portfolio, you must request this in writing before project commencement, which may affect project pricing.

Third-Party Components

Some projects may include third-party components (such as stock images, fonts, or plugins) that are subject to their own licensing terms. You are responsible for complying with these third-party licenses.

6. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. SimpleGo Digital makes no warranties, expressed or implied, regarding the operation or availability of the Service or the content included therein.

Important Disclaimer

While we strive for excellence in SEO, we do not guarantee specific search engine rankings or traffic levels. SEO results depend on numerous factors beyond our control, including search engine algorithm changes, competitive landscape, and market conditions.

To the fullest extent permitted by applicable law, SimpleGo Digital disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall SimpleGo Digital be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, specifically the jurisdiction of West Bengal, without regard to its conflict of law principles.

Dispute Resolution Process

  1. Good-Faith Negotiation: Any dispute arising out of or related to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties.
  2. Mediation: If negotiation fails, parties may opt for mediation with a neutral third-party mediator.
  3. Legal Proceedings: If a resolution cannot be reached through negotiation or mediation, the dispute shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.

You agree that any cause of action arising out of or related to the Service must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

8. Contact Us

If you have any questions about these Terms, please contact us at:

SimpleGo Digital

Email

info@simplegodigital.com

Address

INDIA, KOLKATA

Registered ID (Verification)

UDYAM-WB-14-0233689

Response Time

We typically respond to terms-related inquiries within 2-3 business days.

Document Updates

These Terms may be updated periodically. The "Effective Date" at the top indicates when the latest changes were made.

Last Updated: November 12, 2025

Policy Updates: We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Effective Date" at the top.